Privacy Policy

Quaternion Hong Kong Limited and its affiliated and associated companies (collectively“we”, “our” or “us”) is committed to protecting your privacy and personal data submitted to us as requested.  This Privacy Policy (our “Privacy Policy”), together with our Terms of Use, sets out the basis on how personal data is collected, stored and used on this site (the “Site”) and applies to the Site.  By visiting the Site, you accept and consent to our collection, storage or use of your personal data, in accordance with this Privacy Policy and the Terms of Use.  The terminology used in the Terms of Use shall also apply to this Privacy Policy where applicable.

We may change this Privacy Policy at any time without any notice to you.  Please read this Privacy Policy every time before you use the Site for the latest updates and changes.  Your continuing to use the Site after any amendments to this Privacy Policy shall mean that you agree and accept such changes.

Last updated: June, 2024
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WHAT DATA WE COLLECT?

Depending on the particular circumstances, we may collect, use and store the following personal data from you:

• Personal data: Certain features of the Site may request you to voluntarily provide to us personal data including but not limited to your name, job title, company address, telephone number and email address.
  
• Tracking data and cookies: When you visit the Site, we may automatically collect your IP address and other information which will be used to gather broad demographic and statistical information that does not personally identify you.  Such information includes, but is not limited to, your internet service provider, browser type and language, visit date and time, number and frequency of your visits, and precise location.  In addition, we may place “cookies” on your computer when you visit our Site, which are small information files that our Site transfers to you and is stored on your computer for record-keeping purposes.  The use of cookies enhances your experience using the Site by performing such functions as recognizing you when you return to the Site and saving your personal preferences (where applicable).  You may set your browser to reject cookies.  However, you may need to re-enter information that would normally be stored by the cookies when you visit the Site again.

While the supply of your personal data is voluntary, if you do not provide to us your personal data as required, where the requested service is a personalized service, failure to provide the requested personal data may prevent us from providing that particular service to you.  We reserve the right to refuse or suspend the provision of any services if we consider the personal data provided by you insufficient or inaccurate.
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HOW WE USE AND PROTECT YOUR DATA?

In order to provide you with high quality, convenient and safe services, we may use the personal information that we collect from you for the following purpose in accordance with the requirements of the Personal Data (Privacy) Ordinance (Cap 486) under the laws of Hong Kong:

• to provide you with products and services.
• to satisfy your personal needs.
• to provide you with products and services that are relevant to you. For example, providing you with services having features that you may be interested.
• to process of your enquiries.
• to collect statistical information, perform analysis and provide anonymous reporting for internal and external clients.
• to conduct surveys relating to our customers, products or services.
• to evaluate, further enhance and conduct research and development of our products and services.
• with your separate consent, to carry out market research and direct marketing promotions for our products and services.
• to protect the rights of person and of property of you or other users or the public from being infringed, and better prevent cybersecurity threats such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, etc.
  
• any other purposes ancillary or incidental to the purpose for which the personal data were originally collected.

If you do not wish to receive any promotional and direct marketing materials from us or do not wish to receive such materials through any particular means of communication, please contact us via the communication channels set out below.

We may transfer the collected personal data to places outside Hong Kong for the purpose or the directly related purpose of carrying out the purposes listed above. All the transfer of those personal data will be carried out in compliance with applicable laws.

We have implemented security measures to protect against any loss, misuse and alteration of your personal data although we do not guarantee absolute security or privacy.  We will only access your personal data through our authorized officers, employees and/or agents.  Where we need to disclose your personal data to service providers (whether within or outside Hong Kong, including but not limited to banks, financial institutions, our business partners and other service providers involved in providing the services and products), we will do so only to the extent permissible under applicable laws and regulations, and only for the purpose of assisting us to provide your requested and/or any necessary services to you.  While we endeavor to remind service providers to handle your personal data compliant with any applicable laws and regulations, we shall not be responsible for any mishandling of your personal data by any service providers.

In addition, we may disclose your personal data if such disclosure is necessary:

• to comply with any applicable laws or the order of a competent court;
• to enforce this Privacy Policy or the Terms of Use;
• otherwise to protect our rights, property, security or safety as permitted by law; or
• to provide products and services as required by the Site.

We will not retain personal data that you provide longer than reasonable period that may be necessary for the purposes referred at the time of collection or as stated in this Privacy Policy.  We will remove your personal data that is no longer necessary or upon your request from our system in accordance with our internal procedures.

Furthermore, the Site may contain links, and other connections to third party websites and other applications. If you share information about you or your acts on the Site by using an application or via social media platforms, it may result in your personal information being publicly disclosed. Please check and read such third party’s privacy policy before submitting any of your personal data to such third parties. We shall not be held liable for any responsibility or liability for any use or breach of your personal data by such third parties.


DATA ACCESS AND CONTACT DETAILS

You have the right to request access to, deletion of, make a copy of and request correction and/or change any of your own personal data held by us by contacting us at:

Quaternion Hong Kong Limited
Address: 25/F., Eastern Central Plaza, 3 Yiu Hing Road, Shau Kei Wan, Hong Kong
Email: info@symmpix.com